Lightning-Fast, Expert IT Support for Small Businesses. Transforming The Way You Do Business.

As a Director for a fortune 500 contact center, communication and cooperation is critical to the success of the remote team and company. I have had the pleasure of working with Brandon in a remote, but close and on-call, relationship. Brandon always held a strong work ethic regarding reliability and cooperation. He became indispensable for the success of my team. During times of technical difficulties, and challenges, I could always count on Brandon to research, act and quickly have myself/team up and running as quickly as possible.

Brandon was able to consistently diagnose all IT issues on the spot and was always willing to assist in a timely manner. If something was not understood he was happy to explain the issue in detail to whoever was willing to listen. He was the go-to for all of my co-workers in my dept. and throughout our company. He is super knowledgeable with any issues that come his way and has mastered multiple IT platforms.

Brandon was so easy to work with! He was able to fix all of our urgent concerns quickly and without any issues. He also created a guide so that we were able to understand not only everything that he fixed for us, but also to light the way if there was ever an issue in the future!

To Any Perspective Clients looking for a Professional and Responsive Company to assist with your IT needs, I would highly recommend ALPHA ONE SUPPORT. Alpha One provided our Company with technical support on several of our IT projects and they were very professional and easy to communicate with; extremely knowledgeable in the field, and also very responsive to our needs and timelines to complete the projects. Alpha One is committed to stellar customer satisfaction and works very closely with you to achieve success with any IT projects from start to completion. Building strong relationships and resources that you can hire as needed while outsourcing and saving money for these professional services. Hire Alpha One , you will be very pleased with this company!

Kinetix is a managed service provider based out of the Bay Area California. Brandon was an absolute pleasure to work with, he was value as one of our strongest techs during out tenure. He specialized in Windows Server and networking devices. He quickly understood our process and application support model. Brandon was also valued as one of our techs with strong customer service skills. He often dealt with complex client needs with ease and turned them into raving fans. Additionally, he took pride in his work and customer survey scores. I would highly suggest Brandon is an asset to any client and I believe he would do excellent work as he did during his time with Kinetix.